Platform Management


Effective platform management is key to unlocking your website's full potential.

We specialise in providing comprehensive platform management solutions that drive growth, enhance user experience, and optimise your online presence. Our suite of services are designed to meet your unique business needs.

With extensive experience across leading enterprise CMS platforms such as Adobe Commerce, AEM, Shopify, and WordPress, we are equipped to support both D2C and B2B businesses in scaling their websites and e-commerce offerings.

Full-time Platform Management Support

We integrate into your organisation, providing consistent and proactive management of your digital platforms. This continuous, hands-on approach ensures reliability and rapid response times, keeping your platform optimised and running smoothly.

With in-depth expertise in strategic content management, SEO optimisation, platform analysis, and performance monitoring, we tailor our solutions to meet your specific needs.

Whether you're using Adobe Commerce, AEM, Shopify, or WordPress, our customised strategies align with your business objectives, driving growth and operational efficiency for D2C and B2B businesses.

Fractional Platform Management Support

Gain the expertise you need with the flexibility you desire through our Fractional Platform Management Support.

Ideal for businesses seeking specialised support without the commitment of a full-time team, this cost-efficient service provides targeted, high-impact interventions.

Our part-time experts excel in content optimisation, SEO strategies, platform auditing, and performance monitoring, addressing specific challenges and opportunities as they arise.

This flexible solution empowers D2C and B2B businesses to achieve their digital goals while maintaining budgetary control.

Full-time or Fractional Platform Management

Contracts are typically negotiated to fit your business requirements

This can be a one off or on-going engagement.

Strategic Content Management

  • - Initial assessment and goal setting

    - Content strategy development

    - Content Management and workflow optimisation

    - Performance monitoring and analysis

    - Continuous improvement

  • - Highlight Report outlining key findings from the discovery phase.

    - Gap Analysis identifying areas of improvement and potential risks.

    - Service Proposal detailing recommended actions and strategies.

Platform Analysis and Auditing

  • - Identify potential risks and develop mitigation strategies.

    - Address issues promptly to keep the project on track.

    - Facilitate communication between all stakeholders to resolve conflicts.

  • - Track project progress against established KPIs.

    - Generate regular progress reports for stakeholders.

    - Conduct post-project evaluations to identify lessons learned and areas for improvement.

    - Issue Logs and Action Plans: Document project issues, their impacts, and action plans for resolution.

    - Assess change requests promptly, evaluating their impacts on project scope, schedule, and budget.

Content Optimisation

  • Content Audit: Perform a thorough audit of existing content to identify strengths, weaknesses, and opportunities for improvement.

    Keyword Research: Conduct comprehensive keyword research to identify high-value search terms and phrases relevant to your business.

    SEO Best Practices Implementation: Optimise content structure, metadata, and on-page elements to adhere to SEO best practices.

    Content Strategy Development: Create a strategic plan to align content with your business goals and target audience.

    Competitor Analysis: Analyse competitor content to identify gaps and opportunities for differentiation

    Content Refresh: Update and refine existing content to improve relevance, engagement, and search engine rankings.

  • Comprehensive Content Audit Report: Detailed analysis of current content performance with actionable recommendations.

    Keyword Research Report: A list of targeted keywords and phrases with search volume and competition analysis.

    SEO Optimisation Plan: A roadmap for implementing SEO best practices across your content.

    Content Strategy Document: A strategic plan outlining content goals, target audience, key messages, and content types.

    Competitor Analysis Report: Insights into competitor content strategies with identified opportunities for improvement.

    Refreshed Content Pieces: Updated and optimized content that enhances relevance and engagement.

Monitoring and Reporting

  • - Track project progress against established KPIs.

    - Generate regular progress reports for stakeholders.

    - Conduct post-project evaluations to identify lessons learned and areas for improvement.

  • - Highlight Report outlining key findings from the discovery phase.

    - Gap Analysis identifying areas of improvement and potential risks.

    - Service Proposal detailing recommended actions and strategies.

SEO Optimisation

  • Site Audit: Conduct a comprehensive SEO audit to identify technical issues, on-page SEO gaps, and areas for improvement.

    Keyword Research: Perform in-depth keyword research to uncover high-value search terms relevant to your industry and audience.

    On-Page Optimization: Optimize meta tags, headers, URL structures, and content to improve search engine visibility and relevance.

    Technical SEO Improvements: Address technical SEO issues such as site speed, mobile optimization, XML sitemaps, and structured data.

    Backlink Analysis: Analyze your backlink profile to identify opportunities for high-quality link building and removal of harmful links

  • - Highlight Report outlining key findings from the discovery phase.

    - Gap Analysis identifying areas of improvement and potential risks.

    - Service Proposal detailing recommended actions and strategies.